Contact Us

How To Find Us

Beechwood Dental Practice is within easy reach of Boscombe town centre, close to the major bus routes and there is ample on-road parking nearby. The practice is located on the ground floor where, apart form a small step at the entrance, there is access for wheelchairs.

Emergency Care

We allocate time every day for treating dental emergencies, so please don’t suffer the pain of toothache. Call the practice on 01202 397 074 and we will do all we can to see you on the same day. If you require emergency care outside of our opening hours, please call the practice and listen to the recorded message for details of our on-call dentist.

Cancellation Policy

We work hard to provide a great, private dental service to our patients and we hope you are always delighted with the dental care you receive from Beechwood Dental Practice. We politely ask that you let us know 48 hours ahead if you need to cancel your appointment so that we can allocate the time to another patient. We reserve the right to charge patients who do not cancel their appointment within this time or fail to attend.

Feedback

We welcome constructive feedback, whether good or bad, and are always looking for ways to improve, so please let us know what you think of our service. You can do this by:

• speaking to us in person
• filling in a feedback form at reception
• downloading our feedback form
• emailing us at info@beechwooddental.co.uk
• writing to us at 8 Beechwood Avenue, Boscombe Manor, Bournemouth, Dorset
• completing your Patient Connections questionnaire sent by e-mail following treatment

We aim to resolve a complaint as quickly as possible. To read our complaints procedure, please click here.

If you are still not happy and would like to take things further, The Dental Complaints organisation is the next step. Their website can be found at www.dentalcomplaints.org.uk and here you will find an online form to fill in. Alternatively, they can be contacted by phone on 08456 120 540.

Data Protection

We will keep your records safely
Beechwood Dental complies with General Data Protection Regulations (GDPR) 2018. This means that we will ensure that your information is processed fairly and lawfully.

We need to keep accurate personal data about patients in order to provide you with safe and appropriate dental care. We also need to process personal data about you if we are providing care under NHS arrangements and to ensure the proper management and administration of the NHS.

We invite you to request full details about how we do this from the Practice Manager